Security & Trust
Last updated: May 23, 2026
Your workflows describe how your business runs. We take that seriously. Here's exactly what we do to keep your data safe.
Infrastructure
Edessa runs on SOC 2 Type II certified infrastructure end to end:
- Vercel hosts the application. Vercel security
- Supabase hosts the Postgres database and file storage. Supabase security
- Stripe processes all payments. Edessa never sees your card number. Stripe security
- Resend sends transactional email. Resend security
Encryption
- All data is encrypted in transit with TLS 1.2 or higher.
- Database storage and file storage are encrypted at rest by Supabase (AES-256).
- Payment data is encrypted and tokenized by Stripe (PCI DSS Level 1 certified).
Data isolation
- Every organization's data is partitioned by Postgres Row-Level Security (RLS).
- Even our service code can't see workflows belonging to another organization without proof of membership at query time.
- Storage buckets are scoped by organization id; signed URLs are short-lived.
AI processing
When you record a workflow, the recording is sent to AI providers (Anthropic and Google) for transcription, step extraction, and gap auditing. Per our contracts with those providers:
- Your recordings and workflows are not used to train AI models.
- Providers process your data only to fulfil our requests.
- You can review each provider's data-processing terms on their sites.
Authentication
- Email + password (verified via confirmation email) or Google OAuth.
- Passwords are hashed and salted by Supabase Auth (bcrypt).
- Sessions use HTTP-only, secure cookies.
Backups & recovery
Supabase maintains automated daily database backups. File storage is replicated across availability zones. In the event of an incident, we restore from the most recent good snapshot.
Access controls
- Only the organization owner can invite or remove members.
- Only the owner can change billing or cancel the subscription.
- The owner can revoke any pending invite from Settings → Members.
Deletion
You can request deletion of your organization, all its members, and all its workflows at any time. Email thaddeus@elevaiteworks.com from the account's email and we'll process within 30 days.
What we're still building
We're an early-stage, two-founder team focused on building product the right way. Some things we know are on the roadmap:
- SOC 2 Type II audit for Edessa itself (currently we rely on our SOC 2-certified infrastructure providers).
- Single Sign-On (SSO) with SAML/SCIM for larger teams.
- Custom data residency for non-US customers.
If you have a specific security requirement that's a deal breaker, email thaddeus@elevaiteworks.com. We're happy to talk through it.
Report a security issue
Found a vulnerability? Please email thaddeus@elevaiteworks.com with the subject line "Security report" and we'll get back to you within 2 business days.